The growth path undertaken by the Group at the beginning of 2019 included, among the various objectives set for the next years, the improvement of the quality of products and services. Just on Friday, an important milestone was reached. It has been a long and rather complex path but it has allowed us to grow and improve many aspects / business processes, making us even more competitive. With great satisfaction we can therefore announce that MCM has ISO 9001 certification for all that refers to the design, production, assistance and maintenance of safes and ATM security systems.
With the achievement of the certification, MCM has prepared a Quality Management System suitable for its organization, the activities carried out and its specializations, in order to demonstrate its ability to regularly provide solutions and services that comply with the requirements of customers and mandatory obligations and with the intent to implement and maintain effective management of internal processes, as established by the Quality Policy defined and widespread by the Administrator.
The Management System is defined in the Quality Manual and in Procedures and Instructions related to it, which together describe the prescriptions and methods for planning, implementation, control and monitoring of the services provided, as well as the processes and activities associated with them, and outline the criteria for the review, updating and continuous improvement of the System itself.
The field of application was determined by taking into account internal and external factors, stakeholders and the products and services provided by the organization.
